She is the Patient and Public Engagement Lead for the Yorkshire and Humber Improvement Academy, and Senior Research Fellow on Yorkshire Quality and Safety Research Group projects related to patient involvement in safety and patient experience.
Dr Marsh has facilitated and supported the contribution of service user views to the project, as well as conducting a number of patient and service user focus groups. Working with a number of key service users she has been able to talk to patients in participating hospitals about their view on the use of CARS.

In the video Dr Marsh discusses what patients thought about CARS, specifically its value, benefits and any concerns.